
If you're still unable to log in with a new code, please contact Customer Support. Use the Resend Code or Start Over feature on the 2-Step Verification login screen to request a new code. My email 2-step verification code does not workĮmail 2-Step Verification codes expire after 15 minutes and will no longer work if the code was already entered incorrectly for that account. If you're still not receiving the 2-Step code after following those steps, please contact Customer Support. You can also try using another 2-step verification method you set up if you continue to have issues.



Your official ID can be your driver’s license, passport, or residency card.

This will help the system make sure your name and face match the records and pass you. So in order to pass the process, you must have an official government-issued ID with your photo on it. Roblox has a good age verification process that won’t simply take your word for it. So before we begin the age verification process in Roblox, make sure you have the following things ticked off: Requirements for Age Verification on Roblox
